Challenging the status quo isn’t easy for everyone. For some, being able to identify areas for improvement and finding solutions comes naturally. For Jason Smith, finding solutions to problems and inefficiencies in the workplace is something he learned early in his career and is now part of his work philosophy.
“I started as a civil servant 20 years ago and even when I was in the [National Guard], you have people with a mission,” said Smith, security specialist at the Kansas City District, U.S. Army Corps of Engineers. “If you make it easier for people to do their job by helping them out with their processes, it makes the mission easier and that makes people happier.”